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Have your say on urgent care services in Newcastle

People in Newcastle will have the chance to talk with NHS leaders about our city’s urgent care services at a series of events in June.

The events – in venues across the city and online – are a chance to say what works well and what could be better, as well as putting your questions to NHS decision-makers.

Urgent care is when you need medical help today, but it is not the sort of life-threatening emergency that needs Accident and Emergency.

The Events

There are four in-person events and 2 online events between the 14th and 21st of June.

  • Brunswick Methodist Church NE1 7BJ, Wednesday 14 June, 1.30 pm – 3.30 pm
  • Walker Activity Dome NE6 3BR, Saturday 17 June 10.30 am – 12.30 pm
  • Newcastle City Library NE1 8AX, Monday 19 June 1.30 pm – 3.30 pm
  • Riverside Community Health Project NE4 8XS, Wednesday, 21 June, 6.00 pm – 8.00 pm
  • Online on Friday, 16 June, 1.30 pm – 3.30 pm
  • Online on Tuesday, 20 June, 2.00 pm – 4.00 pm

All events are free to attend, and you can book your place online.

If you aren’t able to join any of the sessions but would like to send a question or comment, you can email [email protected].

Urgent Care in Newcastle

Urgent care in Newcastle is centred on three Urgent Treatment Centres, at Ponteland Road, Molineux Street and Westgate Road (which is temporarily closed).

In addition to these centres, urgent care support comes from NHS 111 (online and by phone), GP practices, pharmacists and services like the minor injuries unit at the Royal Victoria Infirmary (RVI).

Joe Corrigan, Newcastle director for NHS North East and North Cumbria Integrated Care Board (ICB), said: “We all rely on urgent care, and this is a great chance to meet the people who plan our local services to share your experiences and ask questions.

“We’ve already heard from over 1200 people – both patients and NHS staff. Now we want to take a closer look at how people use urgent care and what is important to you.

“We’re working right across the region to ensure that people have access to high quality healthcare, no matter where they live. Hearing people’s views first-hand is a big help to us in planning services for the future.”