Introduction The main part of my role is providing a duty of care to patients by booking appointments, prescriptions and samples that come into the surgery on a daily basis. I am also responsible for the registration of patients, dealing with any admin tasks scanning documents and any other tasks that may come my way. … Continued

Introduction I help and assist patients in booking appointments and handling queries. I navigate them to the correct service, by understanding their needs. providing good customer service and empathy throughout.