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Beth

By

Introduction I work two different roles in the surgery. I work on reception assisting patients over the phone and face to face with different queries they have, I also work as a Health Care Assistant taking bloods, blood pressure and seeing patients in chronic disease appointments. I started at Park as an apprentice and now … Continued

Amy

By

Introduction Usually, I’ll be one of the first people you speak to when you call or visit the practice. As reception team members, we work to get patients the help they need as quickly as possible. We might ask about your issue so they can get you to the best person.

Barbara

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Introduction The main part of my role is helping patients to book appointments, order prescriptions and share blood test results. I also work as a prescribing clerk dealing with medication doses and helping patients with queries regarding their medical reports.

Donna

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Introduction Usually, I’ll be one of the first people you speak to when you call or visit the practice. As reception team members, we work to get patients the help they need as quickly as possible. We might ask about your issue so they can get you to the best person.

Gemma

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Introduction My role involves a variety of tasks such as making and receiving calls to patients to book appointments, carrying out daily administration duties, handling samples and dealing with referrals. I work full time at PMG across both sites.

Jackie

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Introduction Usually, I’ll be one of the first people you speak to when you call or visit the practice. As reception team members, we work to get patients the help they need as quickly as possible. We might ask about your issue so they can get you to the best person.

Lynda

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Introduction I joined Park Medical Group as a Receptionist in December 2021. My role is about getting patients the help they need quickly and joining up their access to other services. This includes booking appointments, reordering prescriptions and dealing with enquiries, as well as organising hospital referrals, updating test results and setting up online access … Continued

Karen

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Introduction The main part of my role is providing a duty of care to patients by booking appointments, prescriptions and samples that come into the surgery on a daily basis. I am also responsible for the registration of patients, dealing with any admin tasks scanning documents and any other tasks that may come my way. … Continued